Aviation employees have key skill needs that can be met by an innovative approach that guarantees mastery while reducing training time.


The global airline industry is stronger today than it has been in years. Strategic mergers, greater efficiencies in aircraft deployment and routing, and new technology have helped the industry put itself on a trajectory to even greater profitability.

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Traditionally, airlines have used online or in-classroom training with largely “static” content. But such approaches often fail to produce the desired outcomes in terms of putting knowledge into action. A new approach to training is needed – adaptive learning.

1. Putting safety first in every aspect of airline operations
2. Improving the customer experience from ticketing to traveling, and beyond
3. Upgrading skills and improving competencies among new workforce entrants and experienced workers—with efficient and cost-effective training, at scale.

Safety and Compliance

With time pressures and remote staff, e-learning offers convenience, but traditionally has been ineffective. Plus, static content typically used in safety and compliance results in learner fatigue. Adaptive learning brings a 21st century approach that helps learners internalize what they have learned and put it into action.

Service & Culture

Personalized adaptive learning targets specific areas where each learner needs to build competence and confidence. Among early adopters in corporate learning and development (L&D), Area9 Lyceum has found employees learn twice as fast compared to traditional e-learning or instructor-led training.


Technical Trades

High turnover and the school-to-work gap mean that skilled workers are difficult to find and hard to retain. Retraining workers is an option, but historically has been expensive. Plus, new technology and regulations require skills to be upgraded and refreshed. Adaptive learning develops worker competency with greater efficiency and cost effectiveness—and at scale. It works equally well for new entrants and experienced workers.


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